Data privacy is of great importance to Golden Goose and we want to be open and transparent with our processing of your personal data.
Therefore, we have a policy that sets out how your personal data will be processed and protected.
Who is responsible for the processing of your per
sonal data? The Swedish company, Golden Goose (Maria Osorio), is responsible for the processing of the personal data you send us and is responsible for your personal data under applicable data protection law.
231 High Rd, Tottenham, London N15 5BT
Where do we store your dat
a? The data we collect from you is stored in the European Economic Area ("EEA"), but may also be transferred and processed in a country outside the EEA. Such transfer of your personal data will be carried out in accordance with applicable laws.
For transfers outside the EEA, Golden Goose will use the Standard Contractual Clauses and the EU-US Privacy Shield Framework. As guarantees for countries without European Commission adequacy decisions.
Who can access your da
ta? Your data may be shared within the Golden Goose (for more details on companies within the Golden Goose, please refer to our annual report which can be found in about.hm.com). We never transmit, sell or exchange your data for marketing purposes to third parties outside of Golden Goose.
The local company Golden Goose will only act as a processor of personal data and will process personal data on behalf of the English company.
Data that is forwarded to third parties is only used to provide you with our services. You will find third-party categories in each specific process below. Wh
at is the legal basis for prosec
ution? For each specific processing of personal data we collect from you, we will inform you if the provision of personal data is legal or necessary to enter into a contract and whether it is an obligation to provide personal data and possible consequences if you choose not to do so.
What are your rights
? Right of access
: You have the right to request information about the personal data we hold about you at any time. Please contact customer service and we will provide you with your personal data by email.
Right to Portability:
Whenever Golden Goose processes your personal data, by automated means based on your consent or on the basis of an agreement, you have the right to obtain a copy of your data transferred to you or elsewhere. This only includes the personal data you have sent us.
Right of rectification:
You have the right to request the rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
If you have a Golden Goose account, you can edit your personal data on your account pages.
Right to erasure
:You have the right to delete any personal data processed by Golden Goose at any time, except in the following situations:
*you have an ongoing matter with Customer Servi
ce*you have an open order that has not yet been shipped or partially ship
ped*you have an unresolved debt to Golden Goose, regardless of payment method
*if your credit application is suspected or misused in the last four years*
your debt has been sold to a third party in the last three years or one year for deceased customers*y
our credit application has been rejected in the last three months* if
you have made any purchases, we will keep your personal data in connection with your transaction for accounting purposes
Your right to object to processing based on legitimate interest
s: You have the right to object to the processing of your personal data based on H&M's legitimate interest. Golden Goose will not continue to process personal data unless we can demonstrate legitimate grounds for the process that nullifies your interests and rights or due to legal claims.
Your right to object to direct market
ing: You have the right to object to direct marketing, including profiling for direct marketing purposes.
You can opt out of direct marketing by the following means:
* Follow the instructions in each marketing em
ail* by editing your Golden Goose account settings
Right to Restriction
:You have the right to request that Golden Goose restrict the processing of your personal data in the following circumstances:
* If you object to Golden Goose-based processing: legitimate interest, Golden Goose will restrict all processing of such data until verification of legitimate interest is verified.* if you claim that your personal data is
incorrect, Golden Goose must restrict all processing of such data until the accuracy of the personal data is verified.* If the processing is illegal you can object to the deletion of personal data and instead request
restriction of the use of your personal data.* If the processing is illegal you can object to the deletion of personal data and instead request restriction of the use of your pers
onal data.* data instead* if Golden Goose no longer needs personal data, but is required by you to defend legal claims.
How can you exercise your rights? We t
ake data protection very seriously and therefore have dedicated customer service personnel to handle your requests in relation to your rights listed above. You can always contact them at firstname.lastname@example.org
m.Data Protection Office
r:We have appointed a data protection officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Manager at the email@example.com write DPO as a subject.
Right to file a complaint with a supervisory autho
rity: If you believe golden Goose processes your personal data incorrectly, please contact customer service. You also have the right to lodge a complaint with a supervisory authority.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any major changes to the Privacy Notice, for example, the purpose of why we use your personal data, the identity of the Controller or your rights.